K Fry Urban Korean Holiday Villa

syasyaa halim

Overall, the experience was good and the place was okay. There was a slight issue with the food at first, but after we informed the staff, they took action quickly and replaced it with a new one. I really appreciate how fast and responsive they were — great service recovery. All the staff were friendly. The first staff member who served me was great — she smiled and had a pleasant attitude, which I really liked. The staff member who handled the food issue was also very professional, which I truly appreciated. However, the second staff member who handled my order after the issue seemed a bit less friendly and walked away after wrapping the chicken without saying anything. It would have been nice to hear a “thank you” or “enjoy your meal,” but perhaps she was tired, busy, or I may have misunderstood. The food was served hot and tasted good overall. Thank you to the staff who took quick action — it was really appreciated ☺️☺️

a month ago

Syarifuddin Ohhpuddin

The food portion was okay and average. If you can handle spicy really well, this place is for you. Makes us full already 👍🏻 The staff service was good and keep us comfortable. The atmostphere is good for a group of friends or family.

a month ago

keith lee

Very popular. Even during last orders at 9.50pm, there was still a queue outside. The fried chicken were very good and tasty. We also got the bingsu which came with an option for birthday song from the crew. Get their rice balls too, they make it for you on the spot. We were lucky to make a reservations for 9.30pm slot, so do come early or make reservations.

2 months ago